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Customer Support & Grievance Redressal
Contact & Grievance Redressal
We are here to help you before, during, and after your move. In compliance with Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer details are published below.
Customer Care Desk
1800-PACK-MOVE
Toll Free, 8:00 AM – 9:00 PM (All 7 Days)
support@packersmoverscompare.com
Response within 2 hours
Corporate Headquarters
PackersMoversCompare Technologies Pvt Ltd
Level 4, 100 Feet Road, Indiranagar
Bengaluru, Karnataka 560038
Level 4, 100 Feet Road, Indiranagar
Bengaluru, Karnataka 560038
Statutory Grievance Officer
Designated in accordance with Rule 5(9) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 & Consumer Protection (E-Commerce) Rules, 2020:
Name: Ananya Sundaram
Designation: Resident Grievance & Compliance Officer
Email: grievance@packersmoverscompare.com
Phone: +91 80 4920 1199
Acknowledgment SLA: Within 48 hours
Resolution SLA: Within 30 days